To ensure you have a smooth experience with your new AiDEX CGM Sensor, it is imperative to undergo formal training conducted by a certified AiDEX agent. This training will cover everything from setup to daily use, ensuring you are fully equipped to manage your health effectively. Scheduling Your Training:
  • Via WhatsApp: Send a message to 0798326825 to request an appointment for your training session.
  • Online: Visit and select “Book a Training Session” to schedule your session.

AiDEX™ Continuous Glucose Monitoring System

AiDEX™ is a real-time continuous glucose monitoring system (CGMS) that can be used for daily self-monitoring of interstitial glucose levels. AiDEX™ is indicated for people 14 years or older living with type 1 or type 2 diabetes to assist them with better management of their condition.

AiDEX™ Sensor

No scan is required. The AiDEX™ sensors continuously measure glucose levels in the interstitial fluid underneath the skin, every 5 minutes, for 14 days. AiDEX™ Sensors have a one hour warm-up time. The Sensors are factory calibrated, but optional calibration is possible (consult the calibration guideline). The all-in-one sensor and applicator allow for quick and easy insertion into the abdomen or back of the upper arm (consult the insertion guideline).
  • No scan is required
  • 1 hour warm-up time
  • Convenient one-push sensor insertion
The AIDEX™ sensor requires an AiDEX™ transmitter to record and transfer readings via Bluetooth to the AiDEX™ mobile App and compatible devices. The AiDEX™ App also allows users to:
    • Receive Real Time Alerts
    • Customise Alerts
    • Share readings and alerts with Caregivers
* Perform fingerstick blood glucose test if Continuous Glucose Monitoring (CGM) reading does not match symptoms, when symptoms of hypoglycaemia or hyperglycaemia are present or when treatment decisions need to be made. ** Factory Calibrated, optional to calibrate if CGM reading does not match symptoms.
AiDEX™ is a real-time continuous glucose monitoring system (CGMS) that can be used for daily self-monitoring of glucose levels. AiDEX™ is indicated for people 14 years or older living with type 1 or type 2 diabetes. The AiDEX™ CGMS consists of 3 main components:
  • AiDEX™ Sensor
  • AiDEX™ Transmitter
  • AiDEX™ Mobile App

AiDEX™ Transmitter

Reusable with a 4 year warranty. The AiDEX™ Transmitter records and transfers readings via Bluetooth to the AiDEX™ mobile App and compatible devices. The AiDEX™ transmitter is a once off purchase every 4 years. The transmitter is clicked on to a new sensor and powered by the sensor for 14 days. After 14 days, the transmitter is removed from the used sensor, and attached to the newly inserted sensor (consult the insertion guide). The size of the inserted sensor & transmitter is 36x22x8mm. The overall weight is less than 5.5g. The AiDEX™ CGMS is waterproof up to 1m for 30 minutes. The AiDEX™ CGMS can be discreetly worn under clothing. NOTE: Remove the Transmitter from the Sensor each time you remove the used Sensor. The Transmitter can be used repeatedly for up to 4 years. (See video below on how to remove the Transmitter)

AiDEX™ Mobile App

The AiDEX™ App allows users to view real-time glucose readings, to receive real-time alerts, to customise alert settings and to share readings and/or alerts with caregivers. The AiDEX™ App is android and iOS compatible, and can be downloaded following the below links
Users can personalise their low- and high alert glucose ranges. Alerts can be switched on or off and users can choose how they receive their alerts. The AiDEX™ App offers the following alerts:
  • Hi / Lo
  • Rising / Falling Fast
  • Urgent Low (preset to 3 mmol/L)
  • Transmitter Signal Loss
Patients can grant access to caregivers to follow their readings and alerts (consult the Share/Follow guideline).

14-Day Sensor

4 year transmitter warranty

Phone and Watch

iOS and Android App
& Apple Watch App

Accurate1 Reading

Every 5 minutes

High and Low Alarms


Data Sharing

Doctors, Family and Friends

Set up your AiDEX™ CGM in 4 easy steps

Step1: Download the AiDEX™ App (mmol/L) Scan the relevant QR code to download the AiDEX™ App (mmol/L) onto your device. Set up your account and complete registration.

Step 2: Insert the sensor
Open the sensor box and unscrew the preloaded AiDEX™ applicator anticlockwise. Insert the sensor into the abdomen or back of the upper arm. (Consult the Insertion Guideline for site preparation, direction of insertion and correct engagement of the inserter).

Step 3: Attach the transmitter
Align and attach the AiDEX™ transmitter to the installed sensor. (Consult the Insertion Guide)

Step 4: Pair the transmitter and view readings
Pair the transmitter within 30 minutes to the AiDEX™ App to allow data transfer. Sensor warm-up is one hour. Users can view their readings on the AiDEX™ App and will receive real-time alerts on their linked devices.

Frequently Asked Questions

How does the AiDEX™ CGMS work?

AiDEX™ is a minimally invasive medical device that continuously measures the interstitial glucose concentration. The AIDEX™ sensor is inserted subcutaneously and data is transmitted to the AIDEX™ App or reader via Bluetooth from the linked AiDEX™ transmitter.

Can I bathe, shower and Swim with the Sensor?

Yes, the AiDEX™ CGM System is water resistant and will continue to work under water, as long as it is not submerged more than 1 meter under water or kept submerged for more than 30 minutes at a time.

Where can I wear the sensor?

The AiDEX™ CGM sensor can be worn on the abdomen or back of the upper arm.

What is the Bluetooth Transfer Range Between My Sensor and Smart Device?

2-4 meters without obstruction.


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Note that the AiDEX Sensor requires the AiDEX Transmitter to operate. If you do not have the AiDEX Transmitter, you can order one now

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The CDE Pharmacy (Pty) Ltd
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Pharmacy Nr: Y03847
81 Central Street, Houghton Estate
P.O.Box 2900, Saxonwold, 2132, South Africa
Tel: +27117126000
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Responsible Pharmacist: Imraan Ahmed Bismilla